Our Caregiver Selection Process

AT A GLANCE:  

As a small, independent home health care agency in New York City, SelectCare Home Care Services can be extremely selective in who we choose to represent our agency. Our interview process exceeds Department of Health standards and ensures we ask only the most dedicated, reliable caregivers to join our team.

In Home Caregiver Selection Process

“The Right Person Makes All The Difference.”

-SelectCare founding motto, May 1, 1985

IMG_8306

There are more than 60,000 home health caregivers working in New York City, and finding someone with the right combination of skill, personality and experience to make a difference in the life of you or a loved one means more than just filling an open schedule.  SelectCare Home Health Care Service’s staff has spent more than three decades learning what makes a truly great home caregiver and our hiring, interview and staffing processes are a direct result of this experience.

Those years of experience have also taught us a key component of home caregiving that is too-often forgotten: respect.  Home care giving can be truly challenging work, but we believe that finding an honest employer shouldn’t be.  By being transparent with our caregiver staff, we build a foundation of trust that ensures you or your loved one can rely on our services.

If you are interested in a career, please visit our employment page for more information.

Hiring

We believe experience is the best teacher.  To that end, we seek longtime home health caregivers who have proven track records with previous clients.

A referral system is utilized that encourages current staff members to seek out reliable caregivers from amongst their family, friends and neighbors.  It truly does take a good caregiver to know one, and we welcome these additions to the SelectCare NYC community with open arms.

Interviewing

Just as each of our clients have unique needs and personalities, so to do our caregivers.  Rather than using impersonal open houses or large group interviews, our interviews are always one-on-one.  Because of this personalized attention, you can rest assured that every caregiver we employ represents the values of our agency.

Staffing

Another key to good homecare is consistency – both for the client and caregiver.  Good home care is not a revolving door of strangers, but a friendly face who learns your rhythms and habits.   A good home care agency, by the same token, does not upend their caregivers’ lives by suddenly cutting hours or changing schedules.   We believe consistent, reliable staffing choices are the bedrock of a great home care experience.

Here’s more information regarding In-Home Caregiver Skills and Traits on the following blog post:

What's Next:
Have Questions?

Contact us any time, 24/7 with any questions, or to request a free in-home evaluation.

Talk To Us Today

Schedule a Free Visit

Get started with a complimentary in-home evaluation.

Schedule Now
SelectCare is simply phenomenal. As a physician, I have a good view into the current health care scene. In the sea of home health care providers, where these days everything is reduced to numbers, cost, and then ‘on-to-the-next’, SelectCare is an outlier in the best sense of the word. We had watched SelectCare for quite some time as they provided home care services for a dear family friend. We saw that they were 100% reliable, had excellent operating procedures, and hired really extraordinary caregivers who actually cared about their job and the person they were caring for. We have also had experience with other companies in the past which were so-so, and therefore when it came time for our family to engage a caregiving company for Mom they were the obvious choice. And it turned out to be by far the best choice possible. The SelectCare office team and managers are staffed with people who truly care about their clients. Working with the office to provide coverage as needed has been seamless. They are not only available but happy to communicate at any time. They are flexible in terms of the care needs, and can expand or contract the care depending on the needs of the client. The case managers are highly trained nurses who are super dedicated to insuring their clients receive what they need, and they go the extra mile. And the caregivers themselves are remarkable; reliable to a fault, well trained dedicated, capable, trustworthy…everything you could possibly want if you need to have someone outside of family coming into your home for very personal interactions with the family member in need. And when I’m out of town, and the peace of mind that I have knowing that SelectCare is there when I cannot be is absolutely priceless.

– Steven Evans, MD

Manhattan

view more testimonials