Miriam Russell

Miriam Russell, Field Staff Caregiver, SelectCare Home Care Services NYC

Miriam Russell

Field Staff Caregiver

SelectCare Home Care Services makes me feel great whenever I come into the office or call on the phone.  When I have a concern about my client, SelectCare supervisors respond quickly and help me work through the problem. I am supported and cared about and feel that I am just as important as their clients.  I am treated with respect and kindness at the office and that makes me want to treat my co-workers, clients and supervisors in the same way.  There is no other agency where the President knows my name and always asks me how I am doing.

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We used SelectCare for 7 years to help care for my elderly parents, and they were lifesavers! SelectCare is professional, reliable and amazing, and we could not have survived 7 tough years of eldercare without them. I felt like I had a friend and a partner with them. They sent caring, well trained aides like Agnes every weekend. They also have skilled nurses like Kelly who took an interest in my parents and examined them periodically. Kelly was always available to help with nursing questions and suggestions. At times we needed substitutes for our private weekday aides, and SelectCare always came through for us and found someone. The 2 times they didn't have one of their own aides available to substitute they referred us to friendly competitors who helped out. They never left us hanging. It's also noteworthy that they continued to serve us reliably through the Covid lockdowns. SelectCare was also easy to deal with on administrative aspects like billing. I highly recommend SelectCare for home aides and eldercare.

– Amy Stern

Manhattan

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